PQ-Systems Ltd trading as BRX (“BRX”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, hire our products, or use our services.

1. Who We Are

BRX is a trading name of PQ-Systems Ltd

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: hell@powerbrx.com
Address: BASE Innovation Centre, Broxhead House, 60 Barbados Road Bordon GU35 0FX

2. Information We Collect

We may collect and process the following information:

Information You Provide

  • Name
  • Company name
  • Email address
  • Telephone number
  • Billing and delivery addresses
  • Enquiry details
  • Information provided through contact forms, emails, or telephone calls

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Time spent on pages
  • Referring websites
  • Cookies and usage data

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and requests
  • Provide quotations
  • Process bookings and hires
  • Arrange deliveries and collections
  • Manage customer accounts
  • Send service-related communications
  • Improve our website and services
  • Comply with legal and regulatory obligations
  • Prevent fraud and protect our business

Where you have provided consent, we may also send marketing communications regarding our products, services, promotions, and company updates.

4. Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

  • Performance of a contract
  • Compliance with a legal obligation
  • Legitimate business interests
  • Consent (where required)

You may withdraw consent for marketing communications at any time.

5. Sharing Your Information

We may share your information with:

  • Delivery and courier partners
  • Payment providers
  • Professional advisers including accountants, solicitors, and insurers
  • IT and website service providers
  • Government authorities where required by law

We do not sell your personal information to third parties.

6. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, disclosure, or alteration.

While we strive to protect your information, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

7. Data Retention

We will retain personal information only for as long as necessary to:

  • Provide our services
  • Meet legal, accounting, and tax obligations
  • Resolve disputes
  • Enforce our agreements

When personal information is no longer required, it will be securely deleted or anonymised.

8. Cookies

Our website may use cookies and similar technologies to improve user experience and monitor website performance.

Cookies help us:

  • Understand how visitors use our website
  • Improve website functionality
  • Remember user preferences
  • Analyse website traffic

You can control cookie settings through your browser preferences.

9. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Restrict processing of your information
  • Object to processing
  • Request transfer of your information
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided above.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and become effective immediately upon publication.

12. Contact and Complaints

If you have any questions about this Privacy Policy or how we use your personal information, please contact us.

If you are unhappy with how we handle your information, you have the right to lodge a complaint with the:

Information Commissioner’s Office

Website: ico.org.uk
Telephone: 0303 123 1113

Last Updated: June 2026